Cancellation Policy
Each time a patient misses an appointment without providing proper notice, another patient is prevented from receiving care. In order to continue providing our patients with this high standard of care, we have implemented the following missed appointment/cancellation policy:
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All requests for cancellation and/or rescheduling must be made at least 24 hours in advance of the scheduled appointment.
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If you have made a same day appointment, you acknowledge your commitment to come in for that scheduled time. If you cancel your same day appointment, this will be considered less than 24 hrs notice and count as a notice on your account.
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If you are late 15 mins or more for your scheduled appointment, it will be considered a missed appointment notice and will be rescheduled.
If you are late, miss, or reschedule with less than 24 hrs notice two times, you will be required to prepay for all appointments moving forward or be dismissed from the practice.
Thank you for your understanding and cooperation.